User:Jimmyshiau
From Documentation
How to report a ZK issue
- Please provide the following information:
- ZK version (EX: ZK 5.0.7.1 PE).
- Browser and Browser version (EX: Firefox 3.6).
- Servers (EX: JBoss 6).
- Reproducing Sample if possible.
- Steps.
- A website for ZK support team to access the page, and try to debug on the website if possible, remember to turn on the js debug in your zk.xml.
- A VM with server and source code for debug if possible. we can start the server in the VM, and debug the source code.
- How to create reproducing sample:
- Use ZK Jet extracting ZK 5 widget tree to a ZUL file (i.e., snapshot the browser into a ZUL file)
- Replace you data (EX: from database) with dummy data for run the reproducing sample.
If you cannot provide a reproducible sample
- Snapshot the error, request and response with Browser. remember to turn on the js debug in your zk.xml
<client-config>
<debug-js>true</debug-js>
</client-config>
- Using Firefox with firebug (enable firebug by press F12) to snapshot the following images, then mail to zk support team.
Server side error |
1. Request 2. Response |
Client side error |
|
If you cannot reproduce it with Firefox
Chrome
- Enable "Developer tools" by press F12
Server side error |
1. Request 2. Response |
Client side error |
|
IE
- Due to IE6, 7 cannot check error line, we need to reproduce with IE8 or 9.
- Enable "Developer tools" by press F12
Client side error |
- Change Document mode to emulate IE6,7
- Quirks Mode: IE6
- Internet Explorer 7 Standards: IE7